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Frequently Asked Questions
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What is this?At Songlorious, we have a vetted roster of talented musicians that create professional, personalized songs for any occasion. You choose the genre, mood, and length. You pick an artist you like, & tell us everything that you want the song to be about. Then the artist creates a new song just for you! It's ready to download in less than a week. The most popular reasons people buy a song are: Anniversaries Weddings (walking down aisle, first dance, father-daughter dance, etc) Birthdays Proposals Corporate Events Family Legacy songs (for or from parents, future grandchildren, etc) "Just Because" love songs Vacation anthems New Baby/Lullabies Loss/In Memoriam songs Business Jingles
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I already ordered. Where is my song?Sign in here using the email you used when you placed your order. You will find your Songlorious Dashboard, where your song will be listed (as well as any other songs you have ordered in the past). There, you can check on your songs' progress, and listen to them once they are finished! If you're having trouble, you can use the chat feature to get help, or email us at gloriousanswers@songlorious.com
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Can I use my own lyrics?Yes! You can input your own lyrics on the Create My Song page when you order, and the artist will use them in the song. If you include more than 60 words per minute, they may not make it into the song (but we'll try our best). It’s helpful to let the artist know if you want your lyrics used exactly as they’re written, or if you would like the artist to make modifications as they see fit. For copyright/licensing reasons, any lyrics you submit MUST be written and owned by you, the person placing the order. See our Terms of Use.
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Do you do cover songs?Due to copyright laws, every song we make must have an original melody and original lyrics. We cannot do cover songs (including parodies). We may be able to make a song with a similar style or feel to the one you have in mind, if we have an artist who excels in that style. Use our chat feature or email gloriousanswers@songlorious.com with any special requests of this kind, before you place your order.
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How long should I make my song?That depends on your budget, occasion, and how many details you want included in the song: Three-Minute Songs Are our most popular option. Start at $250. Contain about 24-36 lines of lyrics. Contain three verses (or two verses & a bridge), and a repeated chorus; roughly 180 words total. Have plenty of space for capturing a lifetime of memories, future dreams/plans, or telling a dynamic story in the lyrics. Give the song time to rise & fall in emotional ways--just like a story or movie. Most popular music stays around the three-minute mark for this reason. Two-Minute Songs Start at $180. Contain about 16-24 lines of lyrics. Contain two verses and a repeated chorus; roughly 120 words total. Have space for including lots of details in the lyrics. Are great for people on a budget who still want a meaningful song.
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Can I request profanity in my songs?You can! However: We have the right to refuse any request for songs that would contain anything we feel is derogatory towards a legally protected status (race, national origin, gender, sex, age, etc.) We generally avoid any political-oriented subject material. In the case that we refuse your request, we'll give you a full refund.
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What topics do you avoid?We have the right to refuse any request for songs that would contain anything we feel is derogatory towards a legally protected status (race, national origin, gender, sex, age, etc.) We generally avoid any politically-oriented subject material. In the case that we refuse your request, we'll give you a full refund.
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Can I use my song for my brand or business?Our standard rights/licensing agreement is for Personal Use only: listening in a private setting with friends & family, sharing on private social media channels, or listening at un-branded events like weddings. We do offer a Commercial License add-on; we have made many songs for businesses, corporate events, influencers' blogs, non-profits, etc! The Commercial License will give you complete license to use the song as you wish. Legally, this is required if: You are purchasing the song on behalf of a brand or business. You intend to use the song to promote a brand or business. You intend to play or perform the song at an event for a brand or business. You intend to play or perform the song at a public event. You intend to publish the song on a social media account for a brand or business. *Brands and businesses include Personal Brands (i.e. influencers, YouTubers) and non-profits. *This is a non-exhaustive list; a Commercial License may be required for other occasions. Using your song in any setting that is not Personal Use, without obtaining a Commercial License, is an illegal violation of our Terms of Use, and an illegal violation of the artist's copyrights. If we notice that a song's content implies that it may require a Commercial License, we will send you an invoice, and halt progress on the song until the invoice is paid.
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How does Try Before You Buy work?When you order your song using the Try Before You Buy option, you only pay 50% of the full cost of a song. When your artist completes your whole song, you will have access to the entire lyrics & a segment of your song (approximately 30 seconds--enough to know that you will love it!). Then, you will be able to decide if you want to unlock the rest of the song by paying the remaining balance. You will also be able to submit lyric changes at that time, if you wish.
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Can I get a revision if I don't like the snippet?When you receive your full lyrics and a portion of your song, you may find some lyrics that you would prefer to have changed. You will have 72 hours after the snippet is delivered to submit lyric changes by paying the remaining balance of the song, plus $10 for the changes (to compensate the artist for their time). If the lyrics contain errors that contradict what was in your original order, please reach out to staff and we will be happy to help.
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How long does it take for the full song to be ready after I pay?Your snippet and full song will both be ready by the date you originally selected in the order. You will only have to pay the remaining balance to unlock the full song instantly.
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How will I receive my song?When your song is ready, you'll receive an email to let you know! The email will contain a link to a sharable, custom web-page on our site. There, you can listen to your song, have unlimited .mp3 downloads, and read your song's lyrics. If you purchased a Backing Track it will be available on that page as well. If you purchased the Streaming add-on, it will be available within 10 days of your song's delivery If you purchased the Cassette-Shaped USB add-on, it will be delivered within 2 weeks of your song's delivery.
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How long will it take to receive my personalized song?Our standard delivery time is 6 days, but can get your song sooner for a fee. On the Create My Song page, you can pick the date you want to receive your song. Our delivery times are as follows: 6 Days: free 5 Days: $40 3 Days: $80 If you purchase(d) these add-ons, they arrive the same day as your song: Backing Track Commercial Use These add-ons arrive as follows: Streaming: Available on streaming platforms within 10 days after song's delivery. Cassette-Shaped USB drive: Arrives within 2 weeks after song's delivery.
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How long will it take to receive my add-ons?These add-ons arrive the same day as your song: Backing Track Commercial Use These add-ons arrive as follows: Streaming: Available on streaming platforms within 10 days after song's delivery. Cassette-Shaped USB drive: Arrives within 2 weeks after song's delivery.
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Help! You sent me a Cassette, but I ordered a USB.We do not send cassettes! Our USB drives look like cassettes, even including a classic cassette-style case. The colors on your Cassette-Shaped USB may be slightly different. See the image below:
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I got a Cassette-Shaped USB with my song. When will it arrive?We offer free shipping, using standard USPS. In the US, our shipping typically takes 3-5 business days from day of song completion. International shipping can take 1-2 weeks from day of song completion.
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What is the return policy on the Cassette-Shaped USB drive?You cannot return a USB drive once ordered, because they are customized with your order's details. In the rare case that your USB is defective, you can reach out to us within 7 days of delivery, & we will replace it after you have sent it back to us. Email gloriousanswers@songlorious.com for help with a defective USB drive.
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I ordered a revision, but already purchased a Cassette-Shaped USB. How can I get my new song on the USB drive?In the case that there are any changes made to your song, but the USB is already sent, it is up to you to download the song, and upload it onto the USB. All you have to do is: Download the updated song from your custom Song Page Plug in your USB drive to your computer, and open the folder. Add the updated song MP3 file into the 'Cassette' USB's folder. Most computers can do this by drag-and-drop.
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If I get Streaming, where will I be able to listen to my song?If you purchase the Streaming option, your song will be distributed to the following platforms: Spotify Apple Music iTunes Instagram & Facebook TikTok & Resso YouTube Music Amazon.com Soundtrack by Twitch Pandora Deezer TIDAL iHeartRadio ClaroMusica Saavn Anghami KKBox Boomplay Due to distribution agreements outside our control, the song may limited from a few platforms in a few countries.
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How long will it take for my song to be Streaming?It takes about 10 days after your song is ready for it to show up on Streaming services.
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What is a Backing Track? How will I get it?A Backing Track is a copy of your song with vocals removed. The Backing Track will be available for digital download (.mp3) on the same page where your song is delivered.
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Do I need a Commercial License?Our standard rights/licensing agreement is for Personal Use only: listening in a private setting with friends & family, sharing on private social media channels, or listening at un-branded events like weddings. We do offer a Commercial License add-on. We have made many songs for businesses, corporate events, influencers' blogs, non-profits, etc! The Commercial License will give you complete license to use the song as you wish. Legally, this is required if: You are purchasing the song on behalf of a brand or business. You intend to use the song to promote a brand or business. You intend to play or perform the song at an event for a brand or business. You intend to play or perform the song at a public event. You intend to publish the song on a social media account for a brand or business. You intend to publish the song through a distributor. *Brands and businesses include Personal Brands (i.e. influencers, YouTubers) and non-profits. *This is a non-exhaustive list; a Commercial License may be required for other occasions. Using your song in any setting that is not Personal Use, without obtaining a Commercial License, is an illegal violation of our Terms of Use, and an illegal violation of the artist's copyrights. If we notice that a song's content implies that it may require a Commercial License, we will send you an invoice, and halt progress on the song until the invoice is paid.
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I just placed my order. Can I make changes?Because of our quick turnaround time, artists often begin working on orders immediately after they are placed. Once you submit your order, we cannot guarantee any changes to your order will be included. If you send our chat (or email gloriousanswers@songlorious.com) any changes you would like to make, we will try our best to include the new information--but again, this is not guaranteed, and we cannot offer a free refund or revision due to the change not being included.
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What if I want a revision?We can definitely make lyric changes to your song - but you need to let us know before the timer on your song delivery page runs out.* When you receive your song snippet, you'll also be able to view the lyrics in their entirety. Just click "Request Lyric Changes" within 72 hours of when the song is delivered, and you'll be able to do so. If you require revision changes based on an artist's mistake that we did not catch in our Quality Control, please reach out to us (using our chat feature, or email gloriousanswers@songlorious.com) and we will fix it at no charge. This includes: A song that doesn't meet the length minimum A bad quality recording (glitches/cut-ins or cut-outs/accidental distortion/song too quiet) Vocals that are not on-key Lyrics that don't contain your four must-haves, or story details that are not accurate to what was written in your order. *Why the rush? Raw song files are very large, so musicians cannot keep them available on their computers for long periods of time.
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Can I get a refund?Every song is custom made to-order and cannot be reused by another customer, so unfortunately we cannot offer refunds. If you paid for the song in full and would like to cancel your order, you may do so within 24 hours of placing the order, minus a 35% service and processing fee. If you purchased the Try Before You Buy option, you cannot get a refund on the initial payment. This option was created so that you could hear some of your song before paying full price. Music is highly subjective, and sometimes there is something that the customer just doesn't enjoy. We handle this on a case-by-case basis. Here are things that we promise to deliver: Good-quality recording (no glitches/cut-ins cut-outs/accidental distortion/song too quiet) Song meets the ordered length Vocals are on key Lyrics contain all of your four most-important things, and some of your story details, accurate as to how they were written in your order. If we do not deliver the above, and you let us know within 1 week of the song's delivery, we will fix the issue at no charge!
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